Orders, returns and customer questions handled overnight
Recover the orders you already earned, then turn one purchase into the next, automatically.Orders, returns and support are handled around the clock so your store runs itself while you sleep.
You agree the outcome, we build it, and you get the hours back to grow the business.
What we’d put on Autopilot
The jobs we’d hand off first, each one running on its own once it’s live.
- Support answered around the clock
- Returns and refunds handled end to end
- Order and stock data synced across your tools
- Sales and stock reports built for you each week
Automations built for e-commerce
The builds we’d scope first: each one takes a named task off someone’s week.
- 01
24/7 support agent
An AI agent trained on your policies handles “where’s my order?” and the routine, escalating the rest.
- 02
Returns & refunds workflow
Automate the returns flow end to end, from request to label to refund.
- 03
Order & stock syncing
Keep store, fulfilment and accounting data in sync automatically.
- 04
Automated reporting & alerts
Daily sales and stock summaries, with alerts when a number matches the agreed review rule.
See the automation fire, end to end
A quick, simulated run-through of what we’d build: the mechanism, not a mock-up.
- Cart abandonedA shopper leaves without checking out.
- Reminder sent (~30 min)An email + SMS nudge with their items.
- Help if neededA follow-up offering help or a gentle incentive.
- Order recoveredThey come back and complete the purchase.
- Review requestedAfter delivery, a review + win-back flow begins.
Simulated example, not a real client
Put your own numbers in
A rough, editable estimate of the hours and money your Autopilot would win back.
Abandoned-cart calculator
The carts abandoned today are orders you can win back before midnight.
Done for you. Fully yours and in your control.
You approve every launch
You approve the plan and build before it touches your business, then sign off the launch.
It hands control back when unsure
If it’s unsure, it routes the decision to a person with the context attached.
It frees your team for valuable work
AI handles the busywork; your people handle the judgement and the relationships.
The services behind it
We handle the technical side end to end. Here’s what tends to do the heavy lifting for you.
- 01AI Agents & Chatbots
Answer customers instantly, day or night
AI assistants that answer, qualify and support around the clock, built on your business and trained in your voice.
- 02Workflow & Process Automation
Stop copying data between apps
Manual imports? Out the window. We wire the tools you already run together so data moves automatically, with the system built and maintained for you.
- 03Reporting Automation
Get every recurring report assembled and delivered
Reporting workflows that collect, check, assemble and deliver recurring reports from connected sources.
Guides on exactly this
Clear reads on how it works, what it costs, and where to start before you commit to anything.
Every step, on the record.
Every aircraft carries a black box that records the whole flight. It’s what investigators trust. Your Autopilot has one too: every action logged, backed up and reversible. You keep a clear view of every job it handles.
- Every action, loggedEach step the Autopilot takes is written down with a timestamp: a full flight record you can read.
- Backed up before it actsA backup is saved before each change, preserving the previous state of your data.
- Undo anythingA restore point on every step means any action can be rolled back to the saved state.
- 08:59:14Autopilot · engagedsession opened
- 09:41:02invoice #1183 · reminder sentbackup written
- 09:41:57enquiry “Priya K.” · replied + bookedlogged
- 09:42:10Monday report · delivered to 3 inboxeslogged
- 09:43:33duplicate contact · mergedrestore point saved
Questions from e-commerce
Yes. We train it on your policies, tune its tone and ask you to sign off how it sounds before launch. Questions outside its approved knowledge route to your team.
Get started
Automation you can track, then trust.
Tell us what you want to automate. You get a free plan and a fixed quote to approve before anything gets built.
Fixed price you approve firstYou own everything we buildPause or cancel anytime